MANAGING SHIPPING CATEGORIES

ICommerce provides you with the ability to set-up and manage multiple shipping categories. The default shipping category is set to UK. Before you set-up your shipping categories you must first select the countries that you ship to.

How do I specify which countries my business ships to?
  • Go to the Tools index page.
  • Click the ‘Shipping’ link.
  • Click the ‘Settings’ link.
  • Select the countries that your business ships to.
  • If a country is exempt from VAT click the ‘Tax exempt’ button next to the country listing.
  • Click on the ‘Save and close’ button.
  • To cancel the action click the ‘Close’ button at the bottom of the page.
How do I add a shipping category?
  • Go to the Tools index page.
  • Click the ‘Shipping’ link.
  • Click the ‘Add a new shipping category’ button. This can be found in the top right hand corner of your screen.
  • Enter a name and title for the category.
  • Click on the ‘Save and close’ button.
  • Select the countries available in the category by clicking on the green tick that is displayed adjacent to the country title.
  • To cancel the action click the ‘Close’ button at the bottom of the page.
How do I edit a shipping category?
  • Go to the Tools index page.
  • Click the ‘Shipping’ link.
  • Click the ‘Edit’ button that is displayed adjacent to the shipping category title.
  • Once you have completed all amends click on the ‘Save and close’ button.
  • You will be re-directed to the shipping index page.
  • To cancel the action click the ‘Close’ button.
  How do I suspend a shipping category?
  • Go to the Tools index page.
  • Click the ‘Shipping’ link.
  • Click on the green tick that is displayed adjacent to the category you would like to suspend.
  • The shipping category will now be listed at the bottom of the page as inactive.
  • The shipping category will no longer be active for use in the system.
  • To re-instate the category click on the red-cross that is displayed adjacent to the category title.
How do I delete a shipping category?
  • Go to the Tools index page.
  • Click the ‘Shipping’ link.
  • Click on the green tick that is displayed adjacent to the category you would like to delete.
  • The category will now be listed at the bottom of the page as inactive.
  • Click the ‘Delete’ button that is displayed adjacent to the category title.
  • You will be prompted by iCommerce to confirm that you would like to proceed with this action.
  • To cancel the action click the ‘Close’ button.
Warning
Once a shipping category has been deleted it cannot be retrieved. The category will no longer be available for use in the system.
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