MANAGING DISCOUNT CODES

Discount codes are a great way to generate increased revenue by offering a % discount on a product, a group of products or across your entire product range. Discount codes encourage repeat sales from previous customers and can play an essential part in your marketing campaigns.

How do I add a discount code?
  • Go to the Tools index page.
  • Click the ‘Discount codes’ link.
  • Click the ‘Add a new code’ button. This can be found in the top right hand corner of your screen.
  • Once you have completed all fields click on the ‘Save and continue to select applicable products’ button.
  • Select the products that are applicable to the promotion.
  • Once you have selected the products click on the ‘Save and close’ button.
  • To cancel the action click the ‘Close’ button at the bottom of the page.
How do I edit a discount code?
  • Go to the Tools index page.
  • Click the ‘Discount codes’ link.
  • Click the ‘Edit’ button that is displayed adjacent to the discount code option title.
  • Once you have completed all amends click on the ‘Save and close’ button.
  • You will be re-directed to the discount codes index page.
  • To cancel the action click the ‘Close’ button.
  How do I suspend a discount code?
  • Go to the Tools index page.
  • Click the ‘Discount codes’ link.
  • Click on the green tick that is displayed adjacent to the discount code you would like to suspend.
  • The discount code will now be listed at the bottom of the page as inactive.
  • The discount code will no longer be active for use in the system.
  • To re-instate the discount click on the red-cross that is displayed adjacent to the code title.
How do I delete a discount code?
  • Go to the Tools index page.
  • Click the ‘Discount codes’ link.
  • Click on the green tick that is displayed adjacent to the discount code you would like to delete.
  • The discount code will now be listed at the bottom of the page as inactive.
  • Click the ‘Delete’ button that is displayed adjacent to the discount code title.
  • You will be prompted by iCommerce to confirm that you would like to proceed with this action.
  • To cancel the action click the ‘Close’ button.
Warning
Once a promotional code has been deleted it cannot be retrieved. The promotional code will no longer be available for use in the system.
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